In my time as a UK Immigration Officer L&D Officer and Trainer I trained many new entrants, developed many colleagues and trained many airline and security staff in the UK and beyond. This is a testimonial from Home Office Grade 7 and Training Lead Charlotte Barton:
“I was fortunate to receive presentation skills training from Philippa Hammond in 2003. As a graduate with no previous experience of public speaking, Philippa’s training equipped me with the skills and, most importantly, the confidence to speak in public in a calm, clear and confident manner.
More than 20 years later, I still reflect on that training and apply the skills I learned.
The confidence and enjoyment of public speaking that Philippa instilled in me have played a significant role in my career progression.
The training provided a strong foundation that has supported me in achieving promotions, preparing for and delivering successful interviews, training numerous colleagues in both practical and knowledge-based skills, and presenting to audiences of up to 200 people.
Throughout every role I have undertaken, I have continued to enjoy presenting and speaking in public.
I have also been able to pass on the knowledge, skills and confidence I gained from Philippa to the many colleagues I have mentored over the years.
Her training has had a lasting impact on my professional development, and its value continues to be evident in my work today.”
Charlotte Barton
Home Office G7 Training Lead





