The CIPD: ‘Championing better work and working lives’

Key achievements

Directed and ran a research programme including interviews, meetings and an online survey to determine the learning and development needs of the senior HR Business Partner

Developed and delivered my template for a proposed Senior HRBP development programme, blending webinars, face to face, roleplay and forum theatre events

Collaborated to develop and package a range of CIPD training programmes for marketing in the middle east and far east

Developed colleagues’ skills with 1-1 public speaking coaching, a workshop on 70:20:10 principles and guidance on effective blogging skills for business

An Associate trainer role

Key achievements

I wrote and piloted and deliver the Training and Instructional Techniques programme for CAA and their clients in the UK and beyond.

My bid won a key training contract to create and deliver Train the Trainer development programmes for the European Union Aviation Safety Agency in Cologne, Germany.

Facilitation Skills workshops for CAA experts speaking to the air show community following the Shoreham Air Show crash, and experts from Air Safety Support International, Crawley.

The Training & Instructional Techniques programme for the Department of Civil Aviation in UK & Brunei

I’ve delivered many different training and development projects to a great range of employers on my various L&D fixed term and ongoing contracts, including

First contract at The Pensions Regulator

Second contract at The Pensions Regulator

The Financial Ombudsman Service

The Civil Aviation Authority International

Pinnacle People

The Chartered Institute of Personnel and Development (CIPD)

The Home Office UK Border Agency

The links above will take you to details of each role

I deliver a range of 1-1 online personal development Power Hours, via Zoom and Teams.

Talking Speaking

Confident public speaking skills for leadership, training, performance and social occasions, at beginner, intermediary and professional levels (whichever suits you).

Deal with nerves and build confidence, feel, look and sound your best when you speak in person and online.

Trainer Essentials

Key insights into how to transform your subject matter expertise into new training skills for your business.

Understand how we learn, the key purpose of training and a robust method for planning, preparing, delivering and evaluating training.

Coaching and Feedback Essentials

The key skills for delivering feedback and coaching others to reach their goals.

Discover how to give honest, respectful and helpful feedback and use the GROW model for coaching conversations.

Career Essentials

How to boost your career development and next role search.

Explore ways to polish and use your CV and LinkedIn profile for networking and conversation.

Testimonials for my work

Contact

Philippa Hammond
Learning, development and performance consultant, trainer and facilitator

The staff survey had revealed that colleagues, especially those on fixed term contracts, were interested in receiving support around personal and career development.

I built an event that focused on personal presentation, personal brand and creating the effective CV.

“Thanks again for yesterday Philippa, I really enjoyed the session, as did every member of the team I spoke to”
Julie, Head of Customer Support

“A well presented and well thought out morning and a great use of my/our time … I really enjoyed it and felt that it was a great time to regroup as it was needed … thank you for a very enjoyable and thought provoking morning”
Fiona, Lead Associate, Customer Support

Pension scams are a major concern to TPR, especially for vulnerable customers.

I was asked to create a brand new session designed to raise awareness across the Customer Support team to help them serve their customers and support their needs.

I researched and wrote the content, developed it in collaboration with their SME trainers and piloted it to their teams.

“A great support to the rest of the whistleblower-trained team members”
Julie, Head of Customer Support

“Thank you for taking time out of your schedule to get this done so quickly … we are all delighted … training can be put to immediate use and effect at this challenging time”
Fiona, Lead Associate, Customer Support

“I was really impressed with the delivery of the scams training today … that was a really good piece of training … really engaging and interesting, very well delivered”
James, Lead Administrator, Customer Support

“Thank you again for the excellent Pension Scams training yesterday … I will be much better prepared for the next instance of this type of call”
Harrison, Lead Administrator, Customer Support

I was invited to research and share my own developing learning about neurodiversity soon after we moved into our new premises, which had been designed with supporting neurodivergent colleagues in mind.

My understanding of the subject is constantly growing and evolving – and I’ll never stop learning.

“Shout out Philippa Hammond for the excellent Neurodiversity knowledge huddle she recently delivered for CST – Very informative and well received!” Leigh, Lead Associate, Customer Support