Key achievements
I led the Management Essentials development programme for new, aspiring and established managers
My skills masterclasses included coaching, change management, confident communication, feedback and the difficult conversation
I created a brand new trio of performance management masterclasses on dealing with under-performance, the mid term review and the end of year appraisal
I delivered a highly successful programme featuring my own presentation skills training portfolio, including Facilitation Skills, Confident Presentation Skills and The Professional Voice
I coached and inspired less experienced trainer colleagues in public speaking and leadership skills training