A business-led, brain-friendly, 70:20:10 perspective on ‘sticky’ training design and delivery, with permanent behaviour change for business results as a key outcome

Audience/performance needs analysis, key stakeholder engagement, establishing aim, setting workplace performance outcomes & learning objectives

Design and development of learning programmes and materials – trainer scripts, exercises, workbooks, brochures, roleplay scenarios, PowerPoints, audio and video

A compelling and effective trainer, presenter and public speaker, skilled in capturing attention and interest, delivering a clear, convincing message

Excellent in-person and online training delivery – workshops, seminars, practicals, master-classes, 1-1 coaching, roleplay, action learning sets and group tutorials

An influential, confident facilitator of engaging interactive events, managing difficult and challenging situations, questions and audiences

Kirkpatrick evaluation skills [reaction / learning / behaviour change / results], informed by Talheimer’s Learning Transfer Evaluation Model [LTEM]

Building great team relationships with specialists, admin, legal, finance, E-learning and graphic designers, IT and sales experts, SMEs and heads of department

Well-presented, calm, confident and resilient under pressure, with a flexible and adaptable approach, and full engagement with remote, hybrid and in-office working

A networker with strong personal and professional brand, interpersonal, influencing and communication skills

Excellent writing skills and the ability to analyse and present complex issues clearly

Expertise in training Zoom/Teams skills for personal / professional business impact

Philippa Hammond
Learning, development and performance consultant, trainer and facilitator